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Innovation is much more than new products and services; it is also about experiences or new business models like subscription
Top Tech Brand to Revamp Smartphone App Icon!
ChallengeThe aim was to broaden brand associations with the new icon, beyond the app's core use, while maintaining its recognition as part of the product and brand. |
ApproachUsing IdeaEvaluate with a gamified approach for users to express preferences for various icons via intuitive associations and modular feedback. This stems from the insight that decision-making time indicates belief certainty. |
InsightWhile the new icon compares favorably to our global competitive set, the existing icon excels due to ingrained familiarity. Initial consumer discomfort from an icon change can be mitigated with distinctive assets. |
ImpactThe new icon was rolled out worldwide to better align our product with others from the parent brand. |
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