Despite the fact that TNS is a big company, you find many virtual teams, many virtual networks that are sometime local, sometimes global, but you feel at home.

Susanne, Global Senior Director

Think about your last visit to a fast food restaurant. Would you go again? Take friends along? Recommend it to others?

How customers experience products and services affects all kinds of companies – all over the world. In fact customer behaviours and opinions can determine whether a business succeeds or fails.

Working closely with clients, we decode customer relationships and help make companies more customer-centric. We define the actions a company should take to grow their business in this digitally-connected world (with all the choices it now offers people).

Our clients include both local and global companies, each one presenting a different challenge. Every project involves a new cultural and competitive context, client need, and customer expectations. At Customer Strategies you quickly become an expert, yet you still learn something new daily. Whether you’re working at a local, regional or global level.

Our unique global solutions, like the TRI*M Customer Relationship Assessment, are used by more than half of Fortune 100 companies. And as a team we share knowledge all over the world. If you are curious and like to think outside the box – exchanging ideas across borders, scrutinising and linking data to reveal valuable insights – you’re in the right place.