Despite the fact that TNS is a big company, you find many virtual teams, many virtual networks that are sometime local, sometimes global, but you feel at home.
Think about your last visit to a fast food restaurant. Would you go again? Take friends along? Recommend it to others?
How customers experience products and services affects all kinds of companies – all over the world. In fact customer behaviours and opinions can determine whether a business succeeds or fails.
Working closely with clients, we decode customer relationships and help make companies more customer-centric. We define the actions a company should take to grow their business in this digitally-connected world (with all the choices it now offers people).
Our clients include both local and global companies, each one presenting a different challenge. Every project involves a new cultural and competitive context, client need, and customer expectations. At Customer Strategies you quickly become an expert, yet you still learn something new daily. Whether you’re working at a local, regional or global level.
Our unique global solutions, like the TRI*M Customer Relationship Assessment, are used by more than half of Fortune 100 companies. And as a team we share knowledge all over the world. If you are curious and like to think outside the box – exchanging ideas across borders, scrutinising and linking data to reveal valuable insights – you’re in the right place.