Submitted by jorn on
Spotlight on Customer Experience event
We are thrilled to announce our upcoming event, Spotlight on Customer Experience, hosted by UBA and Kantar.
For 20 years, the Customer Experience (CX) Benchmark study has set the standard for evaluating customer experiences in France.
This year, we are excited to bring this invaluable study to Belgium, assessing the quality of customer experience across 64 brands from 14 diverse sectors.
Limited seats for this exclusive event.
Event details
Join us to gain invaluable insights, network with industry peers, and be inspired by brands that excel in making a meaningful difference for their customers.
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September 24, 2024 |
09:00 AM - 01:15 PM |
UBA, Buro & Design Center (6thfloor) | Esplanade 1 - 1020 Brussels |
Agenda
- 09:00 – 09:30 | Welcome
- 09:30 – 10:00 | Opening Keynote by Steven Van Belleghem
- 10:00 – 11:00 | Presentation of the CX Benchmark Study by Kantar
- 11:00 – 11:15 | Break
- 11:15 – 11:45 | Presentation of 2 CX Cases by Ikea & Argenta
- 11:45 – 12:15 | Q&A Session
- 12:15 – 13:15 | Networking Lunch
Kantar speaker
We look forward to welcoming you to a morning of learning, inspiration, and networking.
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Gino De Vooght |
