Putting the sparkle into innovation strategy

The challenge

Just Juice looked to innovation to re-establish brand share and value in an evolving cold drinks market. Growth potential was seen in fizzy drinks – but was this space right for the brand?

Our approach

We used the NeedScope framework to explore the functional and emotional drivers of brand choice in cold drinks, and reveal the best opportunities for an irresistible brand proposition meeting unmet needs.

Unwrapping emotional needs to increase share

The challenge

The chilled food market leader needed a roadmap for customer acquisition and long-term growth in the chilled meat category.

Our approach

Our NeedScope study looked beyond the functional benefits that had previously defined the category, to identify the real drivers of choice and the potential for irresistibility.

Operations

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It’s easy having great ideas… compared to making them happen.

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Pete, Group Operations Director

50% programmers, 50% project managers – our Operations teams tend to have their work cut out. In this division, the challenge of delivering various research campaigns of all sizes, scales and budgets (sometimes across 80 or more territories) will be something you enjoy. And as every venture is different, you’ll be continually looking for new ways to proceed. Can we be more efficient? Could we speed things up?

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Client Services

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I’m looking for brave thinkers who can inspire change.

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Catherine, Global Account Director

You’ll use your expertise in research to deliver key insights to our clients. Or at least, that’s where the job starts.

To work in Client Services at TNS you’ll have to be adept at developing strong, lasting relationships. You’ll inspire reputable brands to make the big (and often difficult) decisions needed to grow their business. You'll have a deep and broad understanding of your sector, market, and client needs. Plus a flair for applying this expertise to real business issues.

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How digital markets grow up

Digital markets adopt different personalities as they evolve, shaped not just by the availability of connected devices but also by the attitudes towards them.

And that means marketers need to look beyond internet penetration statistics when planning their connection strategies. Understand the intersection of access and attitudes, and you have the key to turning fragmenting media into precise communication.

Selling to the converted?

The goal of most advertising is to acquire new customers. Unfortunately, that’s not what most advertising actually does. In this feature, we explain how many apparently successful ads only deliver significant engagement amongst consumers who would most likely have bought the brand anyway. And we reveal the characteristics that enable advertising to do more than simply sell to the converted: How the pre-existence of affective memories exerts huge influence over the effectiveness of advertising

The 6 characteristics that give emerging giants an edge

Giant companies from rapid-growth economies are transforming the make-up of global business.

They are doing so through decisive corporate cultures, in-depth market understanding and a precision approach to identifying and acting upon opportunities.

In this feature, we look at the six key characteristics that give emerging giants their competitive edge – and ask how they can keep that edge sharp as they expand their reach to new markets:

Demystify the future – see beyond the hype

Predicting, managing and profiting from new technologies is one of the most important challenges that business leaders face.

It requires them to integrate a hugely diverse range of perspectives in a meaningful way: they must balance the insights of technology specialists with those of consumer experts, they must understand the related technologies that will determine a new launch’s success, and they must predict the moves and motivations of all of the players behind those technologies.

Why brands need to know their situational equity

Brand equity may provide a clear, single-number measure of how brands are doing, but it is situational equity that often holds the key to helping them do better.

If brand equity is the marketing equivalent of Robert Brown’s famous pollen grain, then situation equity is the thousands of tiny movements in water molecules that cause the grain to move. It represents the drivers of brands’ ‘Brownian’ motion and holds the key to understanding what is really going on in any particular market context.

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